Hits

Feb 19, 2008

Windows failed to start. A recent hardware or software change might be the cause.

Summary

I have a brand new DELL Inspiron 1525 and have loaded Windows Vista Ultimate on it. It was working fine for 4 days, until it started downloading updates via Windows

Now it fails to boot up with the following symptoms:

  • I get a message saying "Windows failed to start. A recent hardware or software change might be the cause.

To fix the problem:

  • 1. Insert your Windows installation disc and restart the computer. Choose your language settings and click next.
  • 2. Click "repair your computer"
  • 3. It also gives me the following options:
    • 4. Safe Mode
    • 5. Safe Mode with networking

    • 6. Safe Mode with Command Prompt

    • 7. Last known good configuration

    • 8. Start Windows normally

My actions:
  • 1. When I attempt to proceed using options 4-6, the screen turns black and just hangs there.
  • 2. If I choose option 6, I also get a list of loaded files. The last loaded file message says: ... Loaded \Windows\system32\drivers\volmgrx.sys Loaded \Windows\system32\drivers\atapi.sys Loaded \Windows\system32\drivers\ataport.sys Loaded \Windows\system32\drivers\msahci.sys Loaded \Windows\system32\drivers\fltmgr.sys Loaded \Windows\system32\drivers\fileinfo.sys" [Please wait...]
  • 3. I tried booting it with the Vista DVD inserted. It prompts me to choose an OS to start and displays "Microsoft Windows Vista" as the choice. Upon pressing ENTER, it takes me to Step 1.
  • 4. I changed the boot sequence to boot up from the Dvd drive. It starts up the Windows installation upon reboot. Upon getting the Vista menu, I choose to Repair my computer.
  • 5. A message comes up that says: "Windows found problems with your computer's startup options. Do you want to apply repairs and restart your computer?" I click on "Repair and restart".
  • 6. Step 1 shows up again. I choose 8. Start Windows normally.
  • 7. The screen shows the Vista icon and Windows Vista starts up ok.
  • 8. I turned off windows Updates and rebooted the computer and it starts up ok.
* Update *

From the comments below, a lot of people are complaining that they do not have the Windows installation disks from their sellers. A lot of sellers do not give out the Windows disks nowdays. The good news is that you can create a system recovery disk directly from Windows and burn it to a DVD in case your OS crashes. To do this, follow these steps:

  • Open Backup and Restore by clicking the Start button , clicking Control Panel, clicking System and Maintenance, and then clicking Backup and Restore.
  • In the left pane, click Create a system repair disc, and then follow the steps. If you're prompted for an administrator password or confirmation, type the password or provide confirmation.
Note

If you're prompted to insert a Windows installation disc, it means that the files needed to create the system repair disc can't be found on your computer. Insert a Windows 7 installation disc.

To use the system repair disc
  • 1.Insert the system repair disc into your CD or DVD drive.
  • 2. Restart your computer using the computer's power button.
  • 3. If prompted, press any key to start the computer from the system repair disc.
  • 4. Choose your language settings, and then click Next.
  • 5. Select a recovery option, and then click Next.
Note:

If your computer isn't configured to start from a CD or DVD, check the information that came with your computer. You might need to change your computer's BIOS settings.

44 comments:

  1. Thanks! I hope this works for me too! - cherry, philippines

    ReplyDelete
  2. Hi
    Thank you for the information. It sounds just like my problems except I have only the factory installed windows vista.

    I am still having trouble.

    Any other suggestions would be so wonderful (this is my son's compture 13- with autism he is in full meltdown!!!)

    ReplyDelete
  3. wew.. I have same problem with my vista ultimate..

    Thanks for the tips that I hope I can resolve my problem with your tips :)

    ReplyDelete
  4. all you need to do is to hold the F8 key when you boot up your pc (vista), you 'll get a menu just go to the one saying restore to last known good configuration.
    Problems solved.

    ReplyDelete
  5. bakus, better re-read my post.

    ReplyDelete
  6. i am having the same problem but i am not getting options for safe mode, command prompt etc...and changing the boot sequence isnt helping me access my windows 7 disc. what can i do?
    yrubinucf@yahoo.com

    thanks!

    ReplyDelete
  7. I had the same problem with the Dell Inspiron and tried everything but it would not 'Repair.' So I changed the boot sequence, re-booted from the OS disk (using the install disk from Dell) and it worked. I had to go to a full clean install which wipes out all data and previously installed programs but it's back up and running. It took close to an hour but it's working. Is Windows 7 almost here?

    ReplyDelete
  8. any others solution?

    This problem appeal for past few days after i format my dell inspiron 1420.

    I'm also facing these 2 problems

    -ethernet control
    -bluetooth peripheral device

    Can u assist me?

    ReplyDelete
  9. Same thing with my computer.

    But I have the same problem as "Wildflower seed" .... My vista was factory installed so I dont have the disk.

    So I tried downloading a windows 7 torrent on my dads cpu, then I burned it to a disk, put it in my cpu which is messed up, then I tried to boot from the cd and the screen stayed black just like if I were to click on safe mode...

    And I'm trying not to pay for vista or windows 7 because vista came pre installed on my computer.

    PLEASEE HELP!! I don't know what to do!

    ReplyDelete
  10. I have to same problem but I dont have the windows install disk because windows was factory installed. So what do I do??

    ReplyDelete
  11. I had directly the same problem on both my laptop and my desktop ,
    i inserted the Vista Disk on my laptop and repaired , boot-up repair.

    i tried to do the same thing on my desktop , it wont boot from disk ,
    whats the problem?

    ReplyDelete
  12. I'm unable to get my PC to boot up in safe mode so that I can tell it to boot from the CD. F8 doesn't work, every reboot just gives me the "Windows failed to start . . .". Any ideas would be greatly appreciated.

    ReplyDelete
  13. Hey can someone please tell me how to change the boot sequence. I cant see any opportunity to enter BIOS before step 1 occurs.
    Thanks!!!

    ReplyDelete
  14. I have a HP laptop and have loaded Windows Black on it. It was working fine for 15 days,suddenly it power off due to lack of charge now i'm unable to start my system,when i start it I get a message saying "Windows failed to start. A recent hardware or software change might be the cause. To fix the problem: 1. Insert your Windows installation disc and restart the computer. 2. Choose your language settings and click next. 3. Click "repair your computer"...i had go through the step's given by windows but when i insert the cd/dvd it take me to the same window saying windows unable to load /read..please help me..id--bichitra08@rediffmail.com

    ReplyDelete
  15. Thanks! I wish that works for me too

    ReplyDelete
  16. hi friends,

    i am using DELL Laptop with Windows 7 original OS. i have done repair and system restore. but
    still i have the "windows failed to start" problem and i cant get into safe mode., what i have to do?. pls help me.

    send me the details to srinimca2004@gmail.com

    thnx in advance.

    ReplyDelete
  17. What can you do about this problem if you do not have a windows installation disk.(my laptop did not come with one.)

    ReplyDelete
  18. AFter repairing the system. It resolved my issue. Thanks a lot shailen.

    ReplyDelete
  19. can i get the old files back. i mean shall we do this without losing the data in our hard disk? plz reply me quickly...

    ReplyDelete
  20. the problem they have there is a tremendous virus, following agan. first get an installation disk of the operating system they had installed on your pc, can be a pirata.formaten the pc, and INTAL the window, then please contact microsof, and they put the same key you have your pc. then the original altar.

    ReplyDelete
  21. I have windows 7 and i get this message windows failed to start a recent hardware or software change might be the cause to fix the problem .And its said insert your windows disc and restart computer but when i do that doesnt work please help

    ReplyDelete
  22. melissa7:55 AM

    i havent got a installation disk, this sucks.

    ReplyDelete
  23. Anonymous4:49 AM

    Will this method still preserve my data?? just curious and also can i corrupt my files.... and a last question.... what to do if i cant access my hard drive but i want its data....

    ReplyDelete
  24. "Will this method still preserve my data?? just curious and also can i corrupt my files.... and a last question.... what to do if i cant access my hard drive but i want its data...."

    There are no gurantees that your data will be preserved. You should only do this as a last resort.

    If you want to backup your data first, then you will need to take out your hard disk, attach it to a USB hard disk enclosure and connect it to the USB port of another computer where it will appear as another drive and allow you to copy your data files.

    ReplyDelete
  25. Anonymous7:33 PM

    Hey i had a similar issue to this, um when i go to start repair (recommended) then it tells me it can not automatically switch i click on go to advanced restore options, then i click on system restore, and although it seems like its bugged or nothing is happening if you just wait like 10-15 mins or so it pops up with a restore point, just use the latest restore point to minimise loss of data.



    This worked for me :D i thought i was going to have to by a new Hard disk...



    The issue seemed to have been with a download of mine that i made, and maybe a combination of me holding down the power off button during what seemed to be a crucial time for the system.

    ReplyDelete
  26. Anonymous2:04 PM

    where is the exact answer to solve the problem?

    ReplyDelete
  27. I attempted the above listed repairs, got a message stating that the repairs were completed and if there were any other errors the repairs would start over. If not, then the computer would start as it normally does. Unfortunately, it had another error and the repairs restarted after a few minutes I got this error message "Windows cannot repair this computer automatically" and gave me an option to send an error report to MS or to shut down. I shut down and attempted to restart but now I get past the the screen that shows the drivers that are loading but after that I get a black screen with just the pointer. This happens on both the normal and safe start. This all happened when I clicked on "System Restore" in the start menu and got impatient while it was loading and did a hard shut down. Can anyone help. I am a novice so please excuse me if my terminology or descriptions are awkward. Thanks!

    ReplyDelete
  28. Melissa Lemke12:37 AM

    My computer does not start up. It's an acer aspire with windows 7. When I turn it on it says something like windows failed to start due to a hardware change. I follow the recommended directions my computer says to do but windows failed to recover. Why does my computer do this and what can i do to fix it?!!! Help, I just got it!!!!!

    ReplyDelete
  29. how do i eject my disc? it wont lemme eject to put in installation disc?

    ReplyDelete
  30. @Nick Stewart,
    Take your computer off the power supply before you do this. There is a little pinhole in the DVD drive for manual ejection. Straighten a paper clip and insert into it to eject the disk manually. (Disclaimer: Use at your own risk, no responsibility accepted).

    ReplyDelete
  31. Anonymous5:31 PM

    ..encountered the exact problem stated above and when i try to follow the troubleshooting procedures, it doesn't work in my laptop? is there any alternative solution to this concern? what could be the possible problem of laptop?

    ReplyDelete
  32. Helena3:04 AM

    I've tried rebooting in Safe Mode, last good configuration and by starting windows normally but it keeps taking me back to the BSOD. There's no option to select "system restore". How can I re-install Windows when I have a Toshiba Satellite with no Optical Disk Drive????? Please help.

    ReplyDelete
  33. Helena,
    You will need a DVD drive to perform your restore. If you do not have one, you can purchase a USB one from Amazon, Best Buy, etc

    ReplyDelete
  34. Anonymous3:26 PM

    turn off your usb ports in your bios and see if that helps i just had the same thing on a asus motherboard and i turned off the usb ports and was able to load windows 7

    ReplyDelete
  35. Anonymous9:25 PM

    the Easiest i got through this with an HP notepook is by shutting it off and hitting f2 for start up something it gives you different options the last one being F11 SYSTEM RESTORE go into that and that should take care of it

    ReplyDelete
  36. i dont have an instalation disc so what do i do??

    ReplyDelete
  37. Anonymous1:49 AM

    i have dell studio xps, my instalation disc did not load. pls help

    ReplyDelete
  38. Anonymous4:42 PM

    Every single option I've read just takes me back to the "Windows Error Recovery" Screen
    I only have two options:
    Launch Startup Repair
    Start Windows Normally

    Everything I do just takes me back to this page

    ReplyDelete
  39. I had a simular problem with my Win 7 and 2008 R2 machines which recently had a SP1 Update KB976932. I had a corrupt "C:Windows\Servicing\Packages" files within this folder...I replaced this "Packages" folder from another machine then reinstalled the SP1 and it works fine.

    ReplyDelete
  40. I had a simular problem with my Win 7 and 2008 R2 machines which recently had a SP1 Update KB976932. I had a corrupt "C:Windows\Servicing\Packages" files within this folder...I replaced this "Packages" folder from another machine then reinstalled the SP1 and it works fine.

    ReplyDelete
  41. im using my company's laptop so i dont have windows operating system CD, so is there any other option to repair my laptop,if yes plz let me know. im using Lenovo laptop and OS is windows XP.

    ReplyDelete
  42. im using my company's laptop so i dont have windows operating system CD, so is there any other option to repair my laptop,if yes plz let me know. im using Lenovo laptop and OS is windows XP.

    ReplyDelete
  43. Frezy2:43 AM

    I am with windows vista ultimate and have the same problem , but i dont have a disc DVD .. what i can do please help me! (sorry for my bad english)

    ReplyDelete

I always welcome feedback from my readers.